GuestGuru
GuestGuru
GuestGuru
GuestGuru is a platform for enhancing the hotel guest experience, allowing guests to check in effortlessly and book hotel services through a modern and intuitive interface.
In this project, I focused on improving the flow of the guest check-in process.
GuestGuru is a platform for enhancing the hotel guest experience, allowing guests to
check in effortlessly and book hotel services through a modern and intuitive interface.
In this project, I focused on improving the flow of the guest check-in process.
GuestGuru is a platform for enhancing the hotel guest experience, allowing guests to check in effortlessly and book hotel services through a modern and intuitive interface.
In this project, I focused on improving the flow of the guest check-in process.
Tools
Tools
Tools
Figma, Midjourney
Figma, Midjourney
Figma, Midjourney
Industry
Industry
PROJECT
B2C
B2C
B2C
YEAR
YEAR
YEAR
2024
2024
2024
Challenges
Challenges
Challenges
Problem
Problem
Guests often face delays and inconveniences during check-in, along with challenges in communicating with hotel staff to access their rooms.
Guests often face delays and inconveniences during check-in, along with challenges in communicating with hotel staff to access their rooms.
Guests often face delays and inconveniences during check-in, along with challenges in communicating with hotel staff to access their rooms.
Solution
Solution
A mobile app that enables guests to check in directly from their phones, access their rooms with a digital key, and communicate effortlessly with hotel staff.
A mobile app that enables guests to check in directly from their phones, access their rooms with a digital key, and communicate effortlessly with hotel staff.
A mobile app that enables guests to check in directly from their phones, access their rooms with a digital key, and communicate effortlessly with hotel staff.
Competitor Analysis
Competitor Analysis
Competitor Analysis
Analyzed leading hotel apps to identify strengths and weaknesses in room access, communication, and service booking features to inform and enhance the app's design.
Analyzed leading hotel apps to identify strengths and weaknesses in room access, communication, and service booking features to inform and enhance the app's design.
Analyzed leading hotel apps to identify strengths and weaknesses in room access, communication, and service booking features to inform and enhance the app's design.
User Persona
User Persona
User Persona
Tamer Levi
Tamer Levi
Tamer Levi
34, Marketing Manager
34, Marketing Manager
34, Marketing Manager
Challenges
Challenges
Challenges
Long wait times at hotel check-in desks.
Frustration with having to queue after long flights or during peak hours.
Inconvenience of managing physical keys or cards.
Long wait times at hotel check-in desks.
Frustration with having to queue after long flights or during peak hours.
Inconvenience of managing physical keys or cards.
Long wait times at hotel check-in desks.
Frustration with having to queue after long flights or during peak hours.
Inconvenience of managing physical keys or cards.
Goals
Goals
Goals
Speedy and hassle-free check-in experience.
Checking in directly through her phone without needing to visit the front desk.
Secure and easy access to her room immediately upon arrival.
Speedy and hassle-free check-in experience.
Checking in directly through her phone without needing to visit the front desk.
Secure and easy access to her room immediately upon arrival.
Speedy and hassle-free check-in experience.
Checking in directly through her phone without needing to visit the front desk.
Secure and easy access to her room immediately upon arrival.
User Flow
User Flow
User Flow
I designed a user flow to streamline the check-in process, prioritizing a seamless and intuitive guest experience.
I designed a user flow to streamline the check-in process, prioritizing a seamless and intuitive guest experience.
I designed a user flow to streamline the check-in process, prioritizing a seamless and intuitive guest experience.
Wireframing
Wireframing
Wireframing
The next step in my workflow is to create wireframes
before moving on to the UI design.
The next step in my workflow is to create wireframes
before moving on to the UI design.
The next step in my workflow is to create wireframes before moving on to the UI design.
Color & Typography
Color & Typography
Color & Typography
The app features a dark mode design for a luxurious feel, with warm orange accents as the primary CTA color to guide user actions. The San Francisco typeface ensures clarity and readability, complementing the modern and sleek interface.
The app features a dark mode design for a luxurious feel, with warm orange accents as the primary CTA color to guide user actions. The San Francisco typeface ensures clarity and readability, complementing the modern and sleek interface.
The app features a dark mode design for a luxurious feel, with warm orange accents as the primary CTA color to guide user actions. The San Francisco typeface ensures clarity and readability, complementing the modern and sleek interface.
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#161615
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#9F9F9F
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#F8F7F6
#EB6B26
#EB6B26
Aa
Aa
Aa
San Francisco
San Francisco
San Francisco
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Screens
Screens
Onboarding
Onboarding
Onboarding
The onboarding introduces key features of the app, including Check-In & Check-Out, Digital Key, and Services Booking, ensuring users quickly understand and utilize its core functionalities.
The onboarding introduces key features of the app, including Check-In & Check-Out, Digital Key, and Services Booking, ensuring users quickly understand and utilize its core functionalities.
The onboarding introduces key features of the app, including Check-In & Check-Out, Digital Key, and Services Booking, ensuring users quickly understand and utilize its core functionalities.
Check-in
Check-in
Check-in
Make your arrival easy with a simple check-in process that lets you skip the reception desk.
Make your arrival easy with a simple check-in process that lets you skip the reception desk.
Make your arrival easy with a simple check-in process that lets you skip the reception desk.
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